CBSE deserves appreciation for taking bold steps towards digitalization — initiatives like OSM, On Screen Marking, DIKSHA and DIKSHA Courses show a clear intent to make education more transparent and modern.
But as a teacher working on the ground, I feel there is a gap between the intent and the implementation.
1. The Challenge of Last-Minute Deadlines and Server Load
Many times a new training or module is made mandatory with a short deadline. When thousands of teachers log in together on the last day, the app shows "Under Maintenance" or the OTP does not arrive.
The result is stress for teachers who genuinely want to complete the work on time, but cannot due to technical issues.
2. Multiple Apps for Similar Purposes
Currently we have DIKSHA App and DIKSHA Courses App. Both ask for frequent updates. One often says "new version available" even after updating, while the other sometimes shows "device not compatible".
A single, stable and lightweight app would be more helpful than multiple apps for the same objective.
3. OSM and On-Screen Evaluation — A Good Idea That Needs More Support
The idea of On-Screen Evaluation is excellent for transparency. However, during evaluation time, teachers often face issues like bundle not loading, app crashing, or issues in marks. When this happens due to technical reasons, the teacher is under pressure to explain.
Stronger technical support during evaluation weeks would solve this.
4. An Irony Worth Noticing
CBSE rightly advises us to reduce screen time for students and encourage offline learning. We fully support this.
At the same time, a teacher's screen time has increased significantly — completing online trainings, uploading marks on OSM, attending webinars, and filling feedback forms. Most of this time goes into waiting for pages to load, rather than actual learning.
We need to ensure that digital tools truly reduce our workload, not increase it.
A Humble Suggestion
We respect CBSE's vision. We only request:
1. Please test any app update with a small group before a pan-India rollout.
2. Give reasonable time windows and ensure servers are stable during the last days.
3. Provide one unified, stable platform.
4. Have an active helpline during OSM and DIKSHA deadlines.
We want to teach with full dedication. If technology supports us smoothly, we can implement NEP 2020 in its true spirit.
Views are personal and based on ground experience as a teacher. I may be wrong at some points but I write what we, teachers face mostly at ground level.